Privacy Policy

Privacy Policy

Last updated: January 2025

At MultiConvertLab, we take your privacy seriously. This Privacy Policy explains how we handle your information when you use our file conversion services. The short version: we process your files locally in your browser and collect minimal data.

Privacy at a Glance

  • Files are processed locally in your browser - we never see them
  • No account or registration required
  • No personal data collection or selling
  • Minimal cookies for essential functionality only
  • GDPR and privacy-law compliant practices

Table of Contents

1. Information We Collect

We are committed to collecting only the minimum information necessary to provide our services:

  • Language preference (stored locally in your browser)
  • Theme preference (light/dark mode, stored locally)
  • Anonymous usage analytics (page views, feature usage)
  • Technical information (browser type, device type for compatibility)

We do NOT collect: names, email addresses, payment information, or any personally identifiable information unless you voluntarily contact us.

2. How We Handle Your Files

Your files and privacy are protected by our client-side processing approach:

  • Files are processed 100% in your web browser using JavaScript, WebAssembly, and Canvas API
  • Your files never leave your device or get uploaded to our servers
  • We cannot see, access, or recover any files you process
  • All file data is automatically cleared when you close the browser tab
  • No file logs, thumbnails, or copies are ever created on our end

Exception: Some advanced tools (like background removal) may use server-side AI processing. In these cases, files are encrypted in transit, processed immediately, and permanently deleted within seconds - never stored or used for training.

3. Cookies & Local Storage

We use minimal cookies and local storage for essential functionality:

  • Language preference cookie (remembers your EN/FR choice)
  • Theme preference (dark/light mode setting)
  • Analytics cookies (anonymous usage statistics via privacy-focused analytics)

We do not use advertising cookies, tracking pixels, or third-party marketing cookies. You can disable cookies in your browser settings, though this may affect language preferences.

4. Analytics & Usage Data

We collect anonymous analytics to improve our services:

  • Pages visited and features used (no personal identification)
  • General geographic region (country-level, not precise location)
  • Device type and browser for compatibility improvements
  • Error reports to fix bugs and improve reliability

We use privacy-focused analytics that do not track individuals across sites or create user profiles. Your IP address is anonymized.

5. Third-Party Services

Our website integrates with limited third-party services:

  • Vercel (hosting) - see their privacy policy
  • hCaptcha (spam protection) - privacy-focused CAPTCHA service
  • Web3Forms (contact form) - only processes data you voluntarily submit

We carefully select privacy-respecting partners and do not share any data with advertisers or data brokers.

6. Data Security

We implement industry-standard security measures:

  • HTTPS encryption for all data in transit
  • No user databases that could be breached
  • Client-side processing eliminates server-side data risks
  • Regular security reviews and updates
  • No storage of sensitive user data

7. Children's Privacy

MultiConvertLab is a general-audience service. We do not knowingly collect information from children under 13. Since we don't require accounts or collect personal information, children can safely use our conversion tools under parental supervision.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Right to know what data we collect (this policy explains everything)
  • Right to deletion (we don't store personal data, so there's nothing to delete)
  • Right to opt-out of analytics (use browser Do Not Track or disable JavaScript)
  • Right to data portability (not applicable as we don't store your data)
  • Right to non-discrimination for exercising your privacy rights

For EU residents (GDPR) and California residents (CCPA): Since we don't collect or store personal information, most data subject requests are not applicable. Contact us if you have specific concerns.

9. International Users

MultiConvertLab is accessible worldwide. Since files are processed locally in your browser, your data doesn't cross borders. For the minimal analytics we collect, data may be processed in the United States where our hosting is located, with appropriate privacy safeguards in place.

10. Data Retention

Our data retention practices reflect our privacy-first approach:

  • Converted files: Immediately cleared (never stored)
  • Language/theme preferences: Stored locally until you clear browser data
  • Analytics data: Aggregated and anonymized, retained for up to 24 months
  • Contact form submissions: Retained only as needed to respond to your inquiry

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: